Refund policy

Orders can be cancelled within 48 hours of receiving payment unless the order has already been shipped. Otherwise, sales are final except in the case of goods received damaged.

To start a return, you can contact us at orders@lakeaugust.com. If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@lakeaugust.com.